General Terms & Conditions


This site is owned by National Engraver Ltd
Registered office:  Kemp House , 160 City Road, London, Greater London, EC1V 2NX, United Kingdom

Registered number:  09292665

If you have any queries or comments regarding our products, services or website, please contact us on email
Ownership of website
It is prohibited, without the permission of National Engraver Ltd, to use (including copying and storing part or whole) the contents and images on this website, other than for personal use. Anyone found to be using images or content other than for non-commercial use will be prosecuted accordingly.

Trade description
Although it is always with the best intent to keep the information and product descriptions on the website up to date and accurate it may not always be the case. National Engraver Ltd reserves the right to hold any description or price as the information is correct to the best of our knowledge at the time the information was entered upon the website. 

If you have supplied National Engraver Ltd with your email address an email will be sent confirming order acceptance. If you do not receive order confirmation it may be a result of the product being out of stock or the credit card/ debit card authorization not being obtained. National Engraver Ltd reserves the right to not be responsible if the product is lost as part of 3rd party possession. If the problem persists please contact us.

Cancelling a contract
If for any reason you decide to terminate the contract between yourself and National Engraver Ltd before the product has been dispatched, you must inform us as soon as possible. We cannot guarantee that the product has not already been dispatched when you contact us. If the product has already been dispatched please refer to refunds and returns. National Engraver Ltd complies with the UK Distance Selling Act of 2000.

All orders are subject to a credit/debit card check. If for any reason the credit or debit card is refused by the card issuer then National Engraver Ltd reserves the right to withhold the stock from being dispatched. 

Refusal of transaction
Refusal of a transaction is made at National Engraver Ltd discretion. 

Viruses and Passwords
Although great measures have been taken if a virus does occur on the site National Engraver Ltd will not be held responsible. To maintain the virus level to a low, please ensure your user name and password is kept confidential.  

All products are subject to availability. We will Endeavour to inform you as soon as possible if the product you require is temporarily unavailable.  

Unfortunately we can not always be responsible for external delays such as shipping etc. If a delay does incur we will do our utmost to keep you informed of the situation as it arises. National Engraver Ltd will not be responsible if the product is lost as part of 3rd party possession. These Terms and conditions apply only to the UK and the UK public. If you are not from within the UK please refer to the applicable local laws.  

Offensive weapons
National Engraver Ltd complies with the Criminal Justice Act 1988, as amended by the Offensive Weapons Act 1996 which makes it illegal to sell the following items to children under 16 years old:

  • Any knife, knife blade or razor blade.
  • Any axe.
  • Any article which has a blade or which is sharply pointed, and which is made or adapted for causing injury to the person.
Further information can be found on the Office Of Public Sector Information website

Electrical equipment
All National Engraver Ltd electrical equipment designed for use between 50 and 1000 volts AC or 75 and 1500 volts DC complies with the Electrical Equipment (Safety) Regulations 1994. The regulations apply to electrical items which are designed for domestic use. Further details can be found on the Office Of Public Sector Information website.

Useful websites for information on related topics.
UK Environment Agency – guidelines on disposing waste & unwanted items.
Direct Gov – information on the environment and greener living.