Wooden Pendant Light Shade Assembled POLARIS Golden Pine
“POLARIS” is a rounded square shape ceiling pendant light, made from high quality 3-ply hardwood and is unique by natural wood grain. A lamp shade consists of 32 coherently designed pieces and has a look that inside of shade is a spherical object. It is painted and varnished with high quality water based user friendly materials. Varnish is an extra strong who protects the product and non-yellowing. Product is fully assembled and ready to hang. The Ex-Astronauts wooden ceiling lamps are made in North West of England, followed an innovative and classic production process. Every single piece of wood is selected and sorted by hand, ensuring that each pendant ceiling light is a unique artwork of handicraft with a very exceptional look. Each lamp from Ex-Astronauts is an interesting design solution which inspires with its shapes. They will be a great addition to your home, restaurant or office.
DIMENSIONS (APPROAX): Height: 320 mm / 12.6" Width: 240 mm / 9.45" Depth: 240 mm / 9.45" Weight: 500 gr / 1.1 lb
CHOICE OF COLOURS: Available in 4 stunning finishes: • Golden Pine • Black Ebony • Red Mahogany • Brown Chocolate
CORD SET & BULB: Cord set and bulb are NOT included, this is a lampshade only. Easy Fit - No Electrical Installation Required IMPORTANT: For your safety, please use energy saving light bulbs only with this product.
LAMP HOLDER’S DIAMETER: Our lampshades are designed to fit standard UK (BC B22) screw ceiling lamp holders (Ceiling Pendant). The Ø (diameter) is 29.3mm. Please bear in mind that this order will become custom order so please allow us 2 or 3 working days to make, assemble and dispatch. Our standard UK products are already prepared for dispatch so they will leave us or our warehouses in most European countries same day or within 24 hours.
ORDER PREPARATION: There is no need an order preparation when product comes with standard specification for UK market – lamp holder Ø (diameter) is 29.3mm. When we need to prepare custom order it usually takes 2 or 3 business days. We always strive to do our best to send your order as soon as we can. We prepare and ship orders only during the working days, which means Monday to Friday and weekends are not included to this period. Saturday and Sunday are not count as part of shipping days. Keep this in mind if you need your order to come on time! You need to know that sending (preparing) and shipping (delivery) are 2 absolutely different processes, that means each of them needed its own term to be made.
PLEASE NOTE: Due to customs and their working process the international packages’ delivery cannot be guaranteed by a certain date. Remember this fact! This is the responsibility of your local post office or courier. Delivery could vary due to national holidays. If you want to get your parcel on time, please make your order earlier. We take full responsibility for our products, for their shipping, delivery, damage or loss. In case of damage during delivery or loss (please allow a necessary time to sort the loss out with courier) we can replace the product by new one. Our products are well made. We pay attention to all the details of all our goods. And you will like our products just as we do!
PRODUCT CARE: Wipe clean with a soft dry or slightly damp cloth. Avoid using aggressive chemicals, as they can damage the surface.
ISSUE ON COLOUR RESOLUTION / PATTERN: Please bear in mind that photo may slightly different from actual item in terms of colour due to the lighting during photo shooting or the monitor’s display. We have made every effort to display, as accurately as possible, the colours of our products that appear at the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. The position of pattern/design may slightly different from what you see because of a natural wood different patterns. The product is made from hardwood so colour may vary, it can be darker or lighter as for wood nature. It might has some “defects” like knag, colour changing and all other things what real wood might has and it will add special beauty of its uniqueness.
WHERE IS MY PARCEL? Help - my parcel hasn't arrived when it should have. We use our courier to deliver products and in the vast majority of cases our delivery partners perform an amazing job with parcels arriving on time and in the right place. If you are concerned about your delivery so here's what we can do to help: Please check your order confirmation email - this has important information about the requested date of delivery and the delivery address supplied. Please check these details, it is possible the incorrect details may have been entered during the purchase. Depending on what you've purchased, the confirmation email may also contain a tracking link to our courier. From here you'll be able to track the progress of your order and retrieve information about its whereabouts. If you order confirmation doesn't contain a tracking link then you can contact us by internal channel messaging system. We will aim to answer to all your questions within 24 hours seven days a week. Please be sure to include your Order Reference number in any communication to help us quickly identify your order and assist with providing information on its whereabouts. For your information, we don't list products on channels which are out of stock so any delays in delivery are never down to an 'awaiting stock' issue. Likewise, deliveries are made from UK, Germany, Italy, Spain, France and USA warehouses to ensure fastest delivery times for local orders.
WARRANTY: All our products come with a standard 12 month warranty. If any product we supply fails prematurely due to a manufacturing defect please contact us. We offer a 30 day no quibble returns guarantee on all our listings. We want you to enjoy buying from us so we'll do all we can to make it so. Simply contact us via channel messaging so we can help.